FAQ

Frequent questions:

How to contact us?
“We will be happy to assist you:
by phone +34 932 098 338 in office hours.
By email at info@mynoon.es.”
Can you make custom bracelets?
If you want a different color or type of cape, you can tell us what you want and we will do our best to satisfy you.
If you have different measurements from our standards, you can tell us your measurements and in 48-72 hours you will receive your custom bracelet.
For shipments in the EEC, the delivery time may be between 5 and 7 days and for shipments outside the EEC the term may be higher and may be subject to customs checks and payment of tariffs.
Guarantee?
Our bracelets are made with materials and components used in the nautical industry and in the practice of nautical sports, they are able to withstand all kinds of climatic conditions or sporting uses.
All of our wristbands are handmade and checked one by one to meet the above requirements, however if your wristband is damaged or defective we can replace it at no cost to the customer within a period of 24 months from the date of your purchase.
The replacement may take up to 15 days.
If there is no stock of the damaged bracelet we would propose alternatives that will surely be of your liking.