FAQ

Frequent questions:

How to contact?
We will be happy to assist you:
By phone during office hours.
By email at info@mynoon.es
Can you make custom bracelets?
If you want a different color or type of rope, you can tell us what you want and we will do our best to satisfy you.
If your measurements are different from our standards, you can tell us your measurements and in 48-72 hours you will receive your custom bracelet.
For shipments in the EEC, the delivery time may be between 5 and 7 days and for shipments outside the EEC the term may be longer and may be subject to customs controls and payment of tariffs.
Warranty ?
Our bracelets are made with materials and components used in the nautical industry and in the practice of nautical sports, they are capable of withstanding all kinds of weather conditions or sports uses.
All our bracelets are handmade and checked one by one so that they meet the above requirements, however, if your bracelet suffers any damage or presents a defect, we can replace it without
any cost to the customer within a period of 24 months from the date of purchase.
The replacement can take a maximum of 15 days.
If there is no stock of the damaged bracelet, we will propose alternatives that will surely be to your liking.